Mr. Tim Casey serves as the Chief Executive Officer of Accounts Receivable Management Division of Teleperformance USA (TPUSA), Inc. Mr. Casey has served as Chief Operating Officer & Chief Analytics Officer at TPUSA, Inc since 2001. Mr. Casey has 33 years of contact center industry experience. Prior to joining Teleperformance, he worked as COO and President of Client Services at Market USA . He has been instrumental in leading his team in the operational implementation and program management of many successful outsourcing engagements for Teleperformance clients. He holds an MBA from Northwestern University.