The Outsource to the Caribbean conference 2017 (OCC 2017) is a pan-Caribbean outsourcing event for industry players in the business process outsourcing (BPO) sector. The Conference will bring together over 100 industry leaders from the public and private sector in the Caribbean as well as investors looking for outsourcing services opportunities and are considering investing in the Caribbean’s BPO sector.

Technology and globalization has created new business opportunities changing the way business is done in a global marketplace.

The Business Process outsourcing industry is one such industry which has capitalized from the innovations in technology enabling outsourcing to become a leading generator of foreign direct investment for many developing countries.

In an industry worth $140bil USD in 2016 and an expected market value of $163mil by the end of 2021, the Caribbean is rapidly emerging as one of the most attractive destinations for BPO front office outsourcing, which includes customer-related services such as contact center services and it is taking its piece of the pie.

The OCC 2017 is hosted by the Caribbean Association of Investment Promotion Agencies (CAIPA) in partnership with the Caribbean Export Development Agency and funded by the European Union under the 11th EDF Regional Private Sector Development Programme.



The Caribbean Association of Investment Promotion Agencies (CAIPA) is an umbrella organization of investment promotion agencies in CARIFORUM as well as Curacao, the Cayman Islands, Montserrat and the Turks and Caicos Islands. The Association is dedicated to the strengthening of its members and the promotion of the region as an ideal location for investment. Caribbean Export serves as the Secretariat for CAIPA.

For further information on CAIPA, please contact Ms. Suzette Hudson at shudson@carib-exoport.com or visit the CAIPA website at www.caipainvest.org 


About Caribbean Export

Caribbean Export is a regional export development and trade and investment promotion organisation of the Forum of Caribbean States (CARIFORUM) currently executing the Regional Private Sector Programme (RPSDP) funded by the European Union  under the 11th European Development Fund (EDF)  Caribbean Export’s mission is to increase the competitiveness of Caribbean countries by providing quality export development and trade and investment promotion services through effective programme execution and strategic alliances.



JAMPRO is an Agency of the Government of Jamaica’s Ministry of Economic Growth and Job Creation that promotes business opportunities in export and investment to the local and international private sector. In facilitating the implementation of investment and export projects, the organization is a key policy advocate and advisor to the Government in matters pertaining to the improvement of Jamaica’s business environment and the development of new industries.